- Lexus of Edison has been ranked #1 in customer satisfaction across NJ, NY, and CT by a leading automotive customer experience index.
In a year marked by rising customer expectations, Lexus of Edison has been recognized as the highest-rated luxury dealership in the tri-state area, based on a 2024 independent customer satisfaction index.
The dealership earned the highest overall scores in categories including transparency, service communication, inventory availability, and after-sale support.
“Earning this distinction reflects our team’s relentless commitment to serving with integrity and elegance,” said a dealership representative.
This recognition comes as luxury buyers increasingly prioritize trust and convenience over price. According to the report, 74% of luxury customers said proactive communication during service was the most critical factor in satisfaction—an area where Lexus of Edison ranked above 95%.
The honor follows expanded service hours, multi-language support, and new delivery options that remove friction across the ownership journey.
About Lexus of Edison
Lexus of Edison delivers uncompromising service and transparency to discerning customers across the tri-state region. Known for its award-winning service and exceptional inventory, the dealership redefines the luxury ownership experience.
Contact Information
Business Name: Lexus of Edison
Address: 711 US-1, Edison, NJ 08817
Phone: 848-244-7961